I identify the critical success factors or job-specific competencies before beginning the selection process.

I study the qualifications of applicants in light of a performance-based job description (what work needs to be accomplished) before each interview.

I develop a structured behavioral interview plan.

I begin each interview by establishing a relaxed climate conducive to good communication .

I ask questions giving the candidate a opportunity to provide examples where he/she has demonstrated empathy.

I use prepared questions to draw out essential information.

I provide information about the job, and the organization, and answer the candidate's questions.

I make selection decisions on the basis of job requirements.

I ask for specific examples of projects, tasks, or assignments the candidate has handled.

I ask questions inquiring about past work behavior that demonstrates personal-interpersonal competencies.

I ask questions to determine self-awareness and self-management competencies .